Privacy Policy

This Privacy Policy explains how WindSpring Tech processes personal information when visitors use windspringbanana.courses or interact with our software development services for businesses. It describes the types of information we collect, the purposes for which we use it, when we may share it, and the choices and rights available under applicable South African privacy law.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Your Rights

Subject to applicable law, individuals may request access to their personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is not required. Some requests may be limited where we must keep information for legal, contractual, security, or recordkeeping reasons.

Available rights depend on the nature of the data and the applicable legal framework.

How to Make a Request

To protect privacy and security, we may need to verify a request before responding. We will assess requests within a reasonable period and in line with applicable law. If a request cannot be fully granted, we will explain the reason where appropriate.

Requests are reviewed against identity and legal requirements before action is taken.

Retention

We retain personal data for as long as it is needed for the purpose for which it was collected, including service delivery, administration, dispute handling, security, and compliance obligations. When data is no longer required, we take reasonable steps to delete it, anonymise it, or archive it where retention is still necessary.

Records are kept only for as long as needed for the relevant purpose or legal requirement.

Policy Changes

We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the site or other suitable notice.

The policy may be revised to reflect operational, legal, or technical changes.

01 · Purpose

How We Use Information

We use personal data to provide and manage our services, respond to enquiries, prepare and deliver software development work, maintain site functionality, improve performance, secure our systems, manage business records, meet legal obligations, and communicate about service-related matters. Where permitted, we may also use information to support billing, troubleshooting, and internal reporting.

Processing is limited to operational needs and the purposes described here.

02 · Sharing

Service Providers and Partners

We may share personal data with service providers and business partners who support hosting, analytics, communications, security, administration, or project delivery. These parties are expected to use the information only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.

03 · Legal basis

Legal Disclosures

We may disclose personal data where required by law, regulation, court order, or lawful request from a public authority. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of WindSpring Tech, our users, or others.

Disclosure may be necessary to meet legal duties or respond to lawful process.

01 · Collection

Information We Collect

We may collect identifiers and contact details, account and project information, communications, billing or transaction records where relevant, technical data such as device and browser information, and usage data about how the site is accessed and used. In a software development context, this may also include information submitted for project scoping, support, testing, or service delivery.

The categories of information depend on how the site and services are used.

02 · Sources

How We Collect Information

We collect personal data directly from users when they complete forms, communicate with us, request services, or otherwise interact with the site. We also receive data through automated means when the site is used, and from business records created during project work, support, or administration.

Information may come from direct submissions, service use, and limited technical collection.

03 · Cookies

Cookies We Use

The site may use essential cookies to support core functions, performance cookies to understand site use, and functional cookies to remember basic preferences. Some cookies are session-based and expire when the browser closes, while others remain for a longer period unless removed.

Cookie use is limited to standard operational and analytical purposes.

04 · Controls

Cookie Controls

Users can usually control cookies through browser settings and, where available, site-level preference tools. Blocking or removing cookies may affect some site functions, including features that rely on session management, security, or usage measurement.

Browser settings and related tools can be used to manage many cookie choices.